1. Purpose

This Standard Operating Procedure (SOP) outlines the step-by-step process for creating an Organiser Account on the MYHitch Pass platform and completing the initial onboarding.

2. Scope

This procedure applies to all individuals, businesses, and organisations registering as an Organiser on myhitchpass.com.au.

3. Responsibilities

• Provide accurate information during registration.
• Keep organiser login credentials secure.
• Set up and maintain correct bank details in Stripe for payouts.
• Keep organiser profile and contact details up to date.

4. Procedure

Step 1 — Access the Website

1. Open your web browser.
2. Go to https://myhitchpass.com.au.
3. Click “Become an Organiser”.

Step 2 — Complete the Become an Organiser Form

1. Enter your Organiser Name.
2. Enter your Email Address*.
3. Enter your business Address.
4. Review your details and click Submit.

Step 3 — Receive Login Details

After submission, you will receive an email from MYHitch Pass containing your username, password, and a link to your organiser login page. If you do not see the email, please check your Junk or Spam folder.

Step 4 — Log In to Your Organiser Account

1. Return to https://myhitchpass.com.au.
2. Click Log In.
3. Enter the username and password from the email.
4. Click Log In to access your dashboard.

Step 5 — Set Up Your Bank Details

1. In your organiser dashboard, click “Connect with Stripe”.
2. You will be redirected to Stripe’s secure setup page.
3. Enter your required personal, business, and bank information.
4. Follow the prompts and submit the form.

Once complete, your bank details will be connected to your MYHitch Pass Organiser Account for receiving payouts.

5. Completion

Your Organiser Account is now active and your bank details are set up. You can begin creating and managing events on the MYHitch Pass platform.